Shipping policy

Welcome to Milaaf.com. This Shipping Policy explains how we process, handle, and deliver orders placed on our website.

By placing an order on Milaaf.com, you agree to the terms outlined in this Shipping Policy.

Order Processing Time

All orders are processed within 1 to 3 working days after order confirmation by the customer (including Cash on Delivery orders). Orders are not shipped or delivered on weekends or public holidays.

In case of high order volumes or unforeseen delays, processing time may be extended slightly. Customers will be notified in such cases.

Shipping Methods

We use trusted third-party courier services to deliver orders across Pakistan. The shipping method is selected based on the delivery location and service availability.

Delivery Time

Delivery time for all orders is 5 to 7 working days after the order has been dispatched.

Delivery times are estimated and may vary depending on location, courier service, weather conditions, or other external factors beyond our control.

Shipping Charges

Shipping charges, if applicable, are calculated at checkout and may vary based on order weight, size, and delivery location.

In some cases, promotional offers may include free shipping, which will be clearly mentioned on the website.

Order Tracking

Once your order is shipped, you may receive a tracking number via email or SMS (if available). You can use this tracking number to monitor the status of your delivery through the courier service.

Delivery Issues

If you face any issues such as delayed delivery, wrong address, or failed delivery attempts, please contact our support team as soon as possible.

We are not responsible for delays caused by incorrect shipping details provided by the customer.

Undelivered or Returned Orders

If a parcel is returned to us due to incorrect address, customer unavailability, or refusal to accept delivery, additional shipping charges may apply for re-delivery.

Contact Us

If you have any questions about shipping or delivery, please contact us: