Refund Policy
Return Policy
At Milaaf, your satisfaction is our priority. If you're not completely happy with your purchase, we offer a straightforward return policy to give you peace of mind. You can return items within 14 days of receiving your order for a full refund, provided they meet the return conditions outlined below.
Return Eligibility
To be eligible for a return, the item must be:
- Unworn and unused, with all original tags and packaging intact.
- Accompanied by proof of purchase (order number or receipt).
Once we receive and inspect your returned item, we'll process your refund to the original payment method. Please note that it may take 5-7 business days for the refund to appear in your account, depending on your payment provider or bank.
Important Notes
- Shipping fees are non-refundable.
- Customers are responsible for the return shipping cost, unless the return is due to a defect or an error on our part.
If you need any help or have questions about the return process, our friendly customer support team is here to assist you. You can reach us at support@milaaf.com or call us at +64 22 682 3524.
We’re committed to ensuring that your shopping experience with Milaaf is smooth, stress-free, and enjoyable.